Repair vs Tech Support

Repair

Your computer is partially non-functioning, or simply not working at all, won’t turn on, is experiencing symptoms of malware/viruses, or you’re looking to have your computer’s Operating System (OS) upgraded. These warrant the perfect opportunity to schedule a drop off of your computer for diagnosis, evaluation, and repair! We can easily arrange for your device(s) to be serviced at one of our Mac Nurse locations for repair. Below are some excellent reasons to schedule an appointment for repair:

Computer doesn’t start up
Mac starts up, but doesn’t boot up all the way
Computer runs very slowly
Your computer’s internal Hard Drive (aka Storage) is too full and almost out of space
Screen is cracked, black, or dim
Malware and Virus concerns
Computer experiences the Rainbow Wheel often
macOS won’t upgrade or update
Computer freezes often
Trackpad doesn’t work
Cursor moves erratically
Battery doesn’t hold a sufficient charge or dies quickly or unexpectedly
Battery needs replacing
You have trepidations about performing upgrades or updates on your own
Keyboard doesn’t fully function
Annoying pop-up windows
Computer isn’t working the way you believe it should be working

 Click HERE to schedule in a drop-off of your device.

Note: Mac Nurse also offers premium REAL-TIME REPAIR services for those who can’t wait!

Tech Support

Your computer is in great shape. It’s working very nicely, and you would like instructions and guidance to learn how to make it work even better for you. This is an excellent opportunity for one-on-one Tech Support with Mac Nurse. You and one of our technicians at Mac Nurse meet either in-person or virtually via Zoom, and we can easily dial-in and tune-up all of your devices in record time. Below are some excellent reasons to book an appointment specifically for Tech Support:

Syncing or moving Photos amongst various devices
iCloud and other cloud-based (Dropbox, GoogleDrive) concerns
Managing and Syncing Contacts, Notes, Messages, and Calendars
Email account setup and customization
Backup System setup
Organizing Bookmarks and Favorites within your browsers
File and Folder management and organization
Password support
Software compatibility concerns
Freeing up space on your computer’s internal Hard Drive (This service will sometimes require a computer to be dropped off and left with Mac Nurse for a more thorough a detailed analysis of what is taking up space, especially in cases where “Other” or “System” are taking up a considerable amount of storage space).

Click HERE to schedule an appointment for Tech Support.

Computers can be dropped off for repair by appointment. Click HERE for more information on how to schedule an appointment to drop off your computer for evaluation and repair.