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“Mac Nurse came to our rescue once again! Customers for years, and I can't thank owner Perry enough for making time in his very busy schedule to restore our business computer we depend on for everything, especially during this very busy holiday season. So grateful for his expertise and patience with the technologically-challenged :) Thank you again and Highly Recommend!”
Robin Pierson, December 19, 2024
“Truly outstanding customer service. As technology advances, I feel further and further behind, and I'm self conscious about my lack of knowledge and inability to get with the times. But Perry patiently and clearly answered my questions without being patronizing or making me feel dumb (which is how I've been made to feel at competing businesses). He also gave me great advice about purchasing a new laptop, which ended up saving me $800 on a new MacBook. I can't recommend highly enough. Ten stars!”
Erin L Meharg Harris, November 26, 2024
“Mac Nurse is exceptional. Ultra knowledgable. Quick. Clear communicators. Problem solvers. They have solved my major computer issues twice now, both times with speed, 100% functionality and - something that my Luddite self appreciates - an ability to not only provide appropriate solutions but to communicate technology to non-technical brains.
In my last crisis Perry remained in the office more than an hour after closing in order to set up my daughter’s first-time-ever computer, to all her specifications, in great detail, well explained, hot chocolate and appropriate pink keyboard cover included. His humor, aplomb, efficiency, and skill are deeply appreciated.
Thank you Mac Nurse!”
C. Scott Jones, November 12, 2024
“Perry is amazing. He helped me with many this and thats that I haven't been able to figure out how to do with my phone and computer. He keeps things clear and simple. We set up an easy Zoom connection fopr the future so I can reach out at any time for remote support, too!. I'm looking forward to a lot less struggles and unknowns with my computer and phone usage. I despise trying to figure out stuff on my own, and now I can just reach out to Perry! So excited!!!”
Susan Fishman, October 14, 2024
“Perry at Mac Nurse was a very pleasant, and calming person during a time of high stress related to losing all my data in my iPhone. He was able to help me regain a bit of confidence with technology!! I even ended up buying a MacBook!! I have never been a “laptop” person, but I am moving ahead with the future!! Perry helped me with the basics and I left feeling pretty good about my abilities. I will certainly recommend Perry and Mac Nurse to others!!”
Leigh Nelson, October 5, 2024
“If you are in need of technical support for your Mac, IMac, or Apple computer, go see Perry at Mac Nurse in Stowe. He is a superhero in disguise as a common, but handsome dude. He comes across as normal, kind, and friendly, welcoming you in your troubled state. He will offer you tea and comfort.
Then, when you tell him of your issues, he becomes nothing short of amazing. Sparkles happen in the air. His wheels spin without friction. He enlightens you with knowledge which is vast, deep, and well beyond my infantile foolishness. His professionalism is awe-inspiring. His rates are affordable and well worth it. HE SAVED MY COMPUTER and a book I have been writing since forever. You can find him in the old Springer-Miller building on the Mountain Road in Stowe. I highly recommend him, as will many others.”
Gregory Wells, Ocotober 3, 2024
"I had an excellent experience with Perry at Mac Nurse. He seamlessly transitioned my data from an old laptop to a new MacBook Pro without a single glitch. The entire process was efficient, thorough, and stress-free. He is super personable, knowledgable, trustworthy, and his common sense approach made me feel confident I was in good hands. Definitely the go-to place for Mac repairs or assistance!"
Bryan Huber, October 2, 2024
“I appreciate that Perry is both smart and a good listener. Not only does Mac Nurse offer expert technical diagnostic skills, they are also pleasant, patient and kind to work with. I highly recommend Mac Nurse for solving any of your Mac problems.”
Victoria Irwin, September 25, 2024
“Shout out to Mac Nurse. Not only was Perry able to solve all my laptop/iPhone connectivity issues in short order, he did it all with infinite patience (no eye rolling at an old, NOT tech-savvy, lady!) Fair pricing as well.”
Linda Post, September 8, 2024
“Perry was so knowledgeable and helpful. I am so happy with the service and expertise at Mac Nurse.”
Dot H, July 10, 2024
“Go to Mac Nurse in Stowe! Perry is knowledgeable, comforting, amazing, efficient and utterly trustworthy. And the office truly feels lovely. So glad I found this place!”
Bronwyn Fryer, June 12, 2024
“When another tech support group wouldn't look at my iMac because it only had a couple more years left to live, I reached out to Mac Nurse. After a short conversation, Andrew assured me that a checkup would be economical and informative. If a new computer was the best idea, he'd steer me in that direction. I dropped it off at Mac Nurse in Stowe and after a few days at Mac Nurse, I got a call that my computer was ready for pick up. I went to their Hardwick location, met with Perry for half an hour and we walked through all the things I do with my computer. I was reassured that my iMac was in great shape...for at least two years. What I appreciated most was that Mac Nurse gave me the professional advice I needed to make an informed decision.”
Tari Swenson, June 8, 2024
“Andrew was our technician and was fabulous! He explained things in an understandable manner and was personable and timely. He was patient with us as older users.”
Winnie Jones, April 17, 2024
“Thanks to Andrew at Mac Nurse. Excellent communication and a very thorough job cleaning up my computer. Andrew took the time to sit down (even offered tea) to show me the work that was done and show me helpful features I was underutilizing. A real pro and good human being.”
Cynthia Wyatt, February 16, 2024
“Can’t say enough good things about Mac Nurse in Stowe. When my older Mac computer broke down, not only did they diagnose and troubleshoot all potential problems, they also helped me find the most economical option to get me back up and running. They are trustworthy and extremely knowledgeable. Will certainly be back if I have any issues in the future. Shoutout to Andrew for all of his help!”
Matt Testa, December 20, 2023
“Perry and Andrew saved me! They are the best Mac support, and they do it all with a great attitude, knowledge, and professionalism. I love these guys!”
Robyn Bilfelt, December 10, 2023
“Mac Nurse is a resource I am definitely going to be sharing about with friends and family. A great peace of mind comes with knowing that any computer glitch I run into will be resolved with kindness, patience, and in record time. This is priceless!”
Peggy Stevens, December 4, 2023
“I recently had to purchase a laptop computer, and went to our local Mac Nurse in Hardwick. I met with Perry who helped me choose a computer to match my budget and requirements. I am not very tech savvy, and I am sometimes a bit overwhelmed with all the possibilities and challenges these computers throw my way.
When my new laptop arrived, Perry and I met again and went over the information I needed in order to successfully engage with this machine. Perry was calm, knowledgeable, and understanding, and explained things to me in a very clear way.
We have been customers of Mac Nurse for a while, and have always had a very good experience with them. I like to keep my buying in our local community as much as possible, and it is so great to have a resource like Mac Nurse available to us here.
Highly recommend!”
Deborah Hartt, December 2, 2023
“Perry at Mac Nurse was amazing and super helpful! My computer decided to "hide" all of my files and send them to the cloud and I almost had a heart attack because I couldn't find them. We knew about the Mac Nurse store and we were so happy to have it in town, 5 minutes from our house. It was super easy to make an appointment and Perry was very accommodating given the circumstances. When we got to the store, he was very pleasant, patient, and listened to all of my concerns. Never judged my 300 tabs opened and his focus was on figuring out what I needed and how he could help. Within 5 minutes he had a clear diagnosis and found the "problem" and proceeded to restore my computer. Super happy with the service and Perry's kindness. I highly recommend it. Thank you SO much!”
Paula Lacobara, November 28, 2023
”Perry is so kind, patient, and helpful! He saved my computer after being compromised. If I could give him 100 stars I would! Highly recommend!”
Cathy Corrow-McNally, November 25, 2023
”The integrity and knowledge that Perry and Andrew at Mac Nurse bring to the table is apparent from the initial phone call, drop-off appointment, and all the way through to picking up the finished product. Mac Nurse is a delight to work with and they made what can sometimes be a stressful situation, feel like a walk in the park. They have a business model that is customer-first oriented and I could only wish more small businesses would follow their success, and I wish them well. I will be a returning customer for sure!”
Kimball Johnson - President KIMTEK CORPORATION, November 17, 2023
”Andrew, my knight-in-shining-armor, saved me from a life chained to an embattled and severely wounded Mac laptop. Multiple operations by Apple's plastic surgeons could not repair the screen slash, and no phantom mask would restore efficient usage. The demise was swift and painless and sad. But, Andrew gave me options including a "let's make a deal" deal-of-the-month that turned out to be a no-brainer. With patience and meticulous demonstration of Dos & Don'ts, recommendations for security, and some problem-solving tips, I left the Mac Nurse hospital with a new MacBaby. Thanks, Dr, Andrew!”
Ann Doran, November 9, 2023
”Very professional and friendly. My daughter’s MacBook Pro was on the fritz. They got me in the next day and returned it as good as new within a few days. I highly recommend their white glove service.”
Jennifer Martin, November 2, 2023
”Mac Nurse absolutely takes care of their customers. Both Andrew and Perry go out of their way to ensure all your computer needs are met in a very timely professional manner. As a new customer with a sick / failing MacBook that is used on an hourly, daily basis for business... of course the anxiety level was very high. Andrew made it very easy to schedule an appointment, and met all my needs in a very short time frame. His professionalism, knowledge, and congenial manner put me at ease immediately and I was able to make an informed decision going forward. He set up a new computer and migrated all my information and then went the extra step at pickup. For 30 minutes we went through the updated components to ensure I was comfortable with any changes and updates. This was a blessing as I wasn't floundering around the first time I used the new computer.
Thank you Andrew and Perry for your wonderful service .....you cover all the bases!! This is one happy customer. Keep up your wonderful customer service. So so appreciated.”
Brenda Mills, November 1, 2023
”If you are having difficulties with your Apple Mac computer, whether it's with the Operating System or individual applications or any other glitch, be sure to contact Mac Nurse in Stowe. This past week Perry diagnosed and remediated my issue with a Microsoft installation. He then helped me compress storage, update and activate apps, and provide advice on best-practices. The hour I spent with Perry at Mac Nurse was more than worth the modest fee charged. If you decide to ask Mac Nurse professionals for help, you won't be disappointed.”
Barbara Cunningham, September 17, 2023
”I want to highly recommend Mac Nurse to any Mac user. My MacBook Air was not starting... I worked with Mac Nurse to resolve the problem, add Microsoft office, remove some malware, add Malwarebytes protection, add a mouse, etc. Andrew was very down to earth and helpful, and really took his time to answer my questions. Great to have such a local resource!”
Diane Dalmasse, August 8, 2023
”If you need any help with a MAC computer, I cannot say enough about Perry and Andrew at Mac Nurse. I had pop ups on my computer that claimed I had viruses that were going to delete all my data, my gmail accounts, etc.. Perry originally helped me set up my MacBook in 2020 and I haven't had any issues whatsoever. Andrew was very professional and explained everything very clearly. When I picked up my computer, Perry went over everything that was needed to do to upgrade my Mac and make sure it was working perfectly.
We are so fortunate to have this business available to us right here in our community - a small establishment who cares about customer service and satisfaction. I highly recommend them.”
Linda Levy, August 1, 2023
”We highly recommend Mac Nurse. The crew is knowledgable, kind & very flexible to customer requests. We are so thankful for the top notch service & value this business offers. We look forward to working with the Team in the very near future. THANK YOU!!!”
Akanksha Elias, July 27, 2023
”I recently had work done on my laptop and I am very pleased with the process, with how well they fixed it, and with the customer service. I highly recommend Mac Nurse!”
Jennifer Domina-Cox, July 22, 2023
”Perry got me in quickly and fixed my complicated and obscure software problem with skill and creativity. He explained things clearly and was a pleasure to work with. Never a hint of mansplaining!
I had spent many hours unsuccessfully grinding away at the problem until I was frustrated and confused. He was able to get the job done in under an hour.”
Terry Allen, July 20, 2023
”A computer crisis before a holiday weekend is never fun, but Mac Nurse made it as bearable as possible! The owner is so kind, patient, and makes the experience as painless as possible. It was well worth the 75 minute drive to get there knowing my computer was in good hands!”
Alyssa Godesky, June 30, 2023
”Excellent service, excellent computer repair. Highly recommend.”
Cynthia Fort, June 11, 2023
”Mac Nurse is brilliant. Excellent deals and amazing support. I'm not going anywhere else. Jeffrey Hollender, Co-Founder Seventh Generation and former CEO.”
Jeffrey Hollender, June 09, 2023
”WOW! Words cannot convey my gratitude for such a great and compassionate staff, who together create an atmosphere of amazing knowledge, combined with active listening and kindness!
I would highly recommend Mac Nurse to anyone. I left my one-hour meeting feeling confident and grateful to have my concerns addressed on the spot and with such personal service! Thanks to the Mac Nurse staff!”
Kimberly Pierce, May 17, 2023
”Very friendly, fast, and professional service. Price for service seems fair, and they have quality computers as well. Mac Nurse does excellent work, and I will certainly use them for all my Apple needs.”
Matt Willen, April 5, 2023
“I love the people behind Mac Nurse. They are some of the friendliest, most patient, most personable techies you will find anywhere. Their services are valuable and most appreciated. I highly recommend a consultation even if you don't need tech support! They have plentiful insights and tricks up their sleeve to help you use technology better, take advantage of cloud storage, or speed up your computer 100x :) Thank you Mac Nurse!”
Elle Anderson / Stowe Tennis Club, March 29, 2023
“I highly recommend the Mac Nurse for anything computer related. They quickly diagnosed my computer within a few days along with a very honest in-depth list of options. They are very friendly and efficient at what they do. I had an overall awesome experience and I will return for any future computer needs.”
Gavin Miller, March 23, 2023
“Wonderful service!”
Elsie Brennan, March 18, 2023
“My six-year-old MacBook Air was slow and doing weird things. After a little research, I found Mac Nurse in Stowe. I gave them a call and arranged to have my MacBook Air revitalized. The experience was a very positive one and my computer now acts like a new one! The folks I dealt with were congenial, professional, and knowledgeable and I felt the experience was valuable. If you are having issues with your Apple MacBook I would highly recommend contacting Mac Nurse.”
Tom Nelson, March 17, 2023
“Very special folks at Mac Nurse! Sort of like computer psychotherapists. If you are tech challenged, it is worth the investment to go to them. They taught me about my computer and also introduced me to some new things I didn't know it does that I can use to make my life easier, and, they were not geeky, condescending, or anything like that! They are warm, true-hearted guys. I can say they will meet the professional vibe as well as the artistic nature with equal skill and grace. A real Vermont gem!”
Eve DesJardins, March 14, 2023
“I highly recommend Mac Nurse in Stowe for computer repair, upgrades, data/photo transfers and virus sweeping. If you have a Mac, and need just about anything done, look no further. They listened carefully to what I needed, and clearly offered a complete breakdown of three options I could chose from, in a written report with estimates for the work. They were thorough, responsive, quick and kind. They explained all the work they were going to do clearly and simply. My computer is working beautifully now, and they transferred and merged all of my photos from my old computers to the new one, and the photos are now all in one place! Thank you Perry, Andrew, and Chris.”
Nancy Gleason, March 13, 2023
“Brilliant! Their knowledge, precision, thoroughness, and attention is superb. Computers are not simple and neither is our human relation with them. We have different needs, technical abilities, tolerances, and budgets. Here, the staff took the time, not only to back up my data and fix everything perfectly, but to also mesh my needs with a fully integrated solution to what I actually needed and wanted. Can’t recommend them enough!”
Scott Jones, March 10, 2023
“Thanks to the (free and included) post-service 30-minute consultation, I learned more about my computer than I expected. Like the best of teachers, Perry and Andrew grasped where I'm starting from in my computer literacy, and in an enjoyable way taught me exactly what I needed to know. They're very good at what they do!”
Bridget Kalmar, March 09, 2023
“I'd like to thank the gentlemen at Mac Nurse on Mountain Road for once again assisting me with an emergency laptop issue. I was able to get everything resolved in the same day even, just stellar. Excellent at what they do and a cozy, comfortable office space. Complimentary hot beverages even! Highly recommend!”
Stephanie V, March 09, 2023
“I just purchased a new laptop and Mac Nurse was terrific -- professional and expert guidance that should serve me well for a while! Thank you Mac Nurse!”
Nancy Small, March 01, 2023
“I had a very positive experience with Mac Nurse. They promptly assessed and repaired a minor hardware issue with my MacBook for a fair price. The customer service was great and I would highly recommend this business.”
Ian Waldschmidt, February 22, 2023
“I took my Mac to Mac Nurse who checked it out and gave me all the possible options to solve all of my problems (both in the short term and for the long term).
When you are a not-so-tech-savvy elder, it really means a lot to have someone who carefully and respectfully explains things to you.
Chris, the young man who did the intake on my computer was really great to deal with and never made me feel like I was less than.
I made the decision to put my money into a refurbished 2 year old computer rather that throw money on an old computer that will be obsolete in a year or so. I'm thrilled with my choice and the help I got getting it all set up. Thank you Andrew and Perry. Yay for Mac Nurse! You are a good addition to our community.”
Lassie Rathbone, December 15, 2022
“Mac Nurse recently came to my rescue. My old iMac sadly gave up the ghost and in less than a week Mac Nurse had me set up with a newer (and newly refurbished) iMac. They successfully transferred all the data from my old iMac to the new one and also sorted out a couple of other issues that my Apple products were experiencing. The staff at Mac Nurse are friendly, knowledgeable, professional, and very patient. - indeed they went the extra mile to fix a pesky Gmail problem. If you have Apple computers and are in need of advice or technical support or repairs, I highly recommend that you reach out to Perry, Andrew, and Chris. They are a great local resource, with offices in both Stowe and Hardwick.”
Tessa Milnes, December 13, 2022
“Just got my computer back from Mac Nurse. Great service! Fast and knowledgeable. Very helpful with me as nervous customer. We're lucky to have this local resource! If you're a Mac person, i recommend Mac Nurse.”
Ned, October 18, 2022
“I dropped my laptop and broke the screen : ( Perry and his team were reassuring and gave me a clear picture of what my MacBook Air needed and what it would cost. They gave me a lot of helpful advice and fixed it quickly as well. Great folks to work with. Thanks guys!”
Gail Pettersen, October 17, 2022
“As an older person unfamiliar with the ins and outs of the tech world, I learned so much from Perry while he was enabling my backup device to work on my Mac. He not only solved the problem I was having, he cleaned up my computer and taught me how to use it more effectively. I highly recommend Mac Nurse. Even if you don't live near Stowe, it's well worth the drive to take your problems to them. They can also deal with problems remotely.”
Lori Keene, September 03, 2022
“I had the best experience getting my cracked screen replaced and laptop tuned up. Perry took the time to walk me through everything I needed to become my own expert in Mac maintenance. I’d recommend these guys to everyone and anyone!!!! 🖥 😍”
Ashley Reynolds, September 03, 2022
“Mac Nurse staff offered excellent customer service, both over the phone and in person. My computer is working great after a tune up and battery replacement. I would recommend Mac Nurse to anyone having problems with their computer.”
Martha Machia, September 01, 2022
“In-freaking-credibly nice people. SUPER helpful in all things Mac. 10000/10 recommend Mac Nurse for anything you need — repairs, consultation, overall computer/system support!!!!”
Jessica Boutin, August 18, 2022
“Mac Nurse has been amazing for me more than once in the last year! They are so professional, yet take the time to make your interaction very personal as well. We are very lucky to have this resource in our little corner of Vermont.”
Brian Mullin, July 15, 2022
“Great crew! Also they love to chat while being pros about cool stuff. They helped with transferring my data from my angry 9 year-old MacBook to my new 2022 MacBook.”
Tom W., July 14, 2022
“Mac Nurse extended the life of my laptop, thankfully, after it was no longer starting up. The team was very professional, kind, and communicative throughout the whole process, as well as during the final handoff of my repaired computer (A+). Their service rates are clear and fair. I left feeling like I was well taken care of. If you are questioning extending the life of a computer and want it in good hands ... these guys are the jam. Thank you!”
Sarah Loya, June 28, 2022
“My experiences with Mac Nurse in Vermont were terrific. When your computer is on the blink, you will not only find exceptional services, but also polite and caring technicians. This is an all-star review. Thanks again to Andrew and Perry.”
Eileen Vaughn, June 26, 2022
“I was extremely impressed with every aspect of working with Mac Nurse. Communication with each of their representatives was excellent, as they provided me with a solid understanding of what options existed for the service of my older MacBook Air, answered all of my questions clearly and promptly, and they never tried to pressure me into paying for anything. They were consistently professional and courteous from my initial telephone call, every follow-up email, when I met them to drop off my laptop, and when I sat down to review the work they completed. The cost to repair my laptop was definitely fair, and much lower than their competitors. I highly recommend Mac Nurse, and will absolutely work with them again rather than any other group, including Apple.”
Robert Small, June 25, 2022
“If your MAC needs a tune-up or repair I highly recommend Perry and the whole team at https://www.vtmacnurse.com/.
Yeah, they are a bit geeky (what did you expect?) but the response time, customer service, and patience is worth it! Tell them Laura P sent you.”
Laura Parette, June 08, 2022
“Mac Nurse is incredibly thorough in their examination of a computer and its problems. They were also thorough in explanation and in laying out all of the options. I would recommend them highly for any work on Macs that anyone would need.”
Constance West, May 12, 2022
“Awesome experience!!!! I'm definitely not a tech person but they made everything they did easy to understand!!!! If you have a Mac that is running slow or is in need of some love.....these are your guys!!!!”
Timothy Danahy, April 30, 2022
“Answered all of my questions, received info more thorough and greater than anticipated. Was delighted with the process. Staff was knowledgeable, personable, and pleasant. Great to have them in Stowe.”
Raymond Walters, April 28, 2022
“These guys were a lifesaver! As a longtime PC user, I was having trouble translating to my new MacBook Pro. There were several frustrating issues and a lot of behind the scenes stuff that needed to be done to complete the migration. Mac Nurse did it for me and resolved all of my issues. They also gave me an in person tutorial on various Mac features that made me much more comfortable with my new machine. They were professional, extremely courteous and not condescending like so many computer guys can be. I only wish I knew about them sooner. I could have spared myself so much stress. And also I thought the bill for their services was extremely reasonable. I can’t recommend them enough!”
Jane Waterman and George Nash, April 26, 2022
“Thank you Andrew at Mac Nurse for being so very kind, patient and knowledgeable. Such great customer service and integrity! I will surely be recommending you and using you again in the future.”
Genevieve Thompson, March 15, 2022
“If you have a Mac, and it’s doing weird things, and you are ready to pitch it in a snowbank, call Mac Nurse! They were not only friendly and professional, they also explained things to us in a non-techie manner, because we were obviously non-techie. 😬 They fixed all the things that needed upgrades and other magic stuff and we highly recommend them!”
Sandy Bender, March 11, 2022
“Great communication and timely turnaround. Very happy all around. Thank you Andrew at Mac Nurse. Andrew took special care to re-unite me with the new operating system of my computer, share helpful tips which will help me with the daily functions of the computer and my refurbished machine is working better than new without having to spend thousands on a brand new computer.”
Christopher Redder, February 15, 2022
“I have worked with Perry (Mac Nurse) several times over the years. He extended the life of my vintage 2010 Mac Book Pro by at least 4 years and now I am the happy owner of a new-to-me refurbished 2015 model! I highly recommend Perry (and his assistant, Andrew) for all your Mac needs.”
Deborah Miller, February 02, 2022
“I just had the best experience with Andrew over at Mac Nurse in Stowe. He successfully restored my sluggish, wheel spinning iMac which I thought would be a lost cause, and would be too old to restore. Not the case!!! He was thorough, patient, knowledgeable, and really great to work with.
He was not pushy to upgrade or sell me on stuff my computer (or I) didn't need, and answered all of my questions is great detail, making sure I was getting the most out of the system. I would highly recommend Mac Nurse to anyone that is considering tossing their sluggish Mac out the window.
My computer is lightning fast, and in like-new condition. I couldn't be happier!”
Rebecca Donaldson, January 25, 2022
“Mac Nurse offers great services and they’re a great company. They helped me choose the best Apple computer for my needs and "expertise". I had been severely hacked on my PC and decided to switch to an Apple which I understood is less vulnerable to hacking.They made it easy and showed me how to get started right away. Andrew then spent enough time (about 1 1/2 hours ) with me so that I felt comfortable using it right after my session with him. Both Andrew and Perry are very personable and professional and I felt completely taken care of and helped with everything I needed. What a relief. I highly recommend them for alllll things Apple. Thank god they are here. What a relief.”
Alicia Smith, January 12, 2022
“I highly recommend Mac Nurse for servicing your Apple products or prepping you for a new one. The Mac Nurse experience was very professional and thorough and their experience allowed me to expect the unexpected of which there ended up being very little in getting my new-to-me iMac up and running. Their communication was expert and thorough and they are all about customer service. They basically had all the bases covered, so getting it going was a breeze! So great to have such a personable business nearby! Thank you!”
Kate Latz, December 27, 2021
“Thank you Andrew at Mac Nurse for such wonderful service and getting me my new laptop on time. I learned more from you in 30 mins and I am now beginning to understand what my laptop can do. I can't wait to sit with you again for another lesson. Giving you 5 stars is not enough!:
Nancy Holmquist, December 23, 2021
“These folks at Mac Nurse (Andrew and Perry) are great communicators before, during, and after servicing my computer. Clear expectations and information, accurate and understandable estimate, thoughtful and informative post estimate, great follow-ups over the phone to make sure the lines of communication between me and them was clear, and finally the 30 minute pick up and final conversation was useful and encouraging. One of the things I taught at CCV was interpersonal skills and how important they are in the business world...both Andrew and Perry would have been ideal and knowledgeable guest speakers in my class. Local and competent computer servicing...what more could you ask for???”
John Anderson, November 04, 2021
“I would like to recommend the folks at Mac Nurse in Hardwick and Stowe if you are in need of such people. They are kind, personable, prompt, and overall super helpful.
Thank you Andrew and Perry for your help and expertise.
And they sell refurbished computers, too!”
Cristina Malanga, October 12, 2021
“I had an excellent experience working with both Perry and Andrew over at Mac Nurse. My Mac was experiencing many issues. Perry, who is the Mac Tech Expert, did a wonderful job explaining to me what the myriad of issues were with the laptop and what my options were moving forward. He was very thorough and clear as to how he could repair my existing computer, which was the more cost effective option. He did not try and up sell something to me that would cost far more than fixing my current laptop.
Ultimately, I did end up purchasing a laptop from Mac Nurse. They did an incredible job seamlessly moving everything from my old computer to the new one and I have yet to experience any problems (almost four months later). Perry did a great job explaining topics that were unfamiliar to me in a clear and concise fashion where at no point did I feel lost in the jargon. Andrew, who is the Office Manager, always did a great job making sure I didn't have any questions after speaking with Perry. On more than one occasion I did end up coming up with a few questions after meeting with Perry and Andrew and they were always able to address questions on the spot. I would highly recommend Mac Nurse to anyone who might be experiencing issues with their Mac or if they are in the market for an excellent refurbished Mac product.”
Douglas Farquhar, September 23, 2021
“This was possibly one of the best experiences I've had for service of any kind, certainly for technology related. Perry and Andrew are personable, unpretentious, professional, and honest. The process from start to finish was uncomplicated and communication throughout was great - they resolved my issue completely. I highly recommend them for your Apple product needs.
After a less than encouraging conversation with a rep from another company, who said they'd never heard of my problem, I was feeling hopeless. I then thought there has to be others in Vermont who repair Apple products. My next call was to Mac Nurse and a conversation with Perry; I immediately felt at ease when he said he'd heard of my problem maybe only 15,000 times - he was professional, informative, and had a great sense of humor. When I brought the computer in, I worked with Andrew who was also professional, informative, and had a great sense of humor, too.”
Brian Chaput, September 19, 2021
“I found Perry at Mac Nurse to be terrific. He was patient with me, explained things clearly and fixed my hard drive years ago. Since then I have done other business with them and always find them to be honest, with expert repairs and fair pricing. I wouldn't go anywhere else. So pleased!”
Amanda Legare, September 09, 2021
“Recently I had problems with both my cell phone and my computer. Eltayeb Awadalla at Mobitech in Montpelier (802-793-0799) fixed my phone. Andrew and Perry at Mac Nurse with offices in Stowe and Hardwick fixed my computer. Both places are reasonably priced with the best possible turnaround time; and all three men are highly skilled, calm, and kind. I highly recommend them if you need tech support, service, or repair for your devices.”
Amy Ehrlich, August 12, 2021
“One week later, after our last consult:
I wish there was some sort of malfunction with my new iPad so I could go back to the MAC NURSE in Hardwick but no such luck. It’s working perfectly. You guys were terrific, calm, incredibly respectful, and obviously competent. On top of that, a subdued sense of humor along with good insight into the odd person, that is me, that you were dealing with. No over the top, ego driven attitude I’ve experienced with other tech people. You didn’t even say, “calm down and shut up. We know more than you do!” I would recommend the MAC NURSE to anybody who has any sort of problem with a Mac. I had a really great time despite my technophobia. It’s a fabulous place and those of us out here are lucky Perry and Andrew are here!
Added note: The office space you have created is a dream, too. You guys are the best!”
Martha Rockwell, July 29, 2021
“I just wanted to give a shout out to Andrew and all of the folks at Mac Nurse. I took what I thought was a lost-cause 11-year old MacBook in, and for not much money, it has life again! They are courteous, punctual, and affordable. I highly recommend them for any of your Mac needs in the future!”
Jess Wells, July 27, 2021
“Perry at Mac Nurse is terrific - patient - quick - good at explaining the situation. We got a lot done in a short period of time. I appreciate his straight-forward advice and calm approach to problems. Terrific service and attitude.”
Amanda Legare, July 22, 2021
“If you have been scammed or have an issue with any of your Apple products, I highly recommend Mac Nurse located in Stowe.
When I recently fell for a computer scam, a friend recommended Mac Nurse to check and clean off my Mac Air computer and iPad. It only took a couple of days to complete the work and I now have my machines back and in working order. I spent an hour with Perry. He not only went through the work done but also spent time with me showing me efficiencies and explaining features I was unaware of. In addition, the charge for the work was fair and equitable.
So, if you need excellent customer service for your Apple electronics, check out Mac Nurse!”
Barbara Cunningham, June 29, 2021
“Andrew and Perry are awesome. They took my water damaged computer, were able to repair it, replaced the damaged hard drive and most importantly save every single thing on the computer. Ten days later I have essentially a new computer for half the price of buying new with everything on it PLUS complimentary tutorial time to make sure I don't mess up in the future. I can't speak highly enough about their professionalism and expertise. They took a highly stressful time for me and made it all alright. Thank you. I am forever grateful.”
Sarita K, June 10, 2021
“I can’t speak more highly about Mac Nurse. Everyone there has been super helpful and extremely nice. Not only was the work efficient, they took the time to explain everything to me and ensured that all my questions were answered. Seriously, go to Mac Nurse. They’re amazing and you won’t be disappointed.”
Holly Lillis, May 27, 2021
“It's been said before, but I wanted to add my voice to the chorus of praise for Mac Nurse. They diagnosed a long-term issue with my iMac desktop which was making it almost useless, and offered a fix which, although not cheap, was a whole lot less than buying a new machine and better for the planet than creating more electronic waste. Perry and Andrew were a pleasure to deal with throughout. We are lucky to have this resource here in Stowe!”
Howard Brown, May 27, 2021
“They are really good. I had an older Mac that I thought was toast and they resurrected it for 25% of the cost of a new one, but mostly they sat with me and walked me thru all my dumb-ass questions, like where does stuff go when you download it. Really recommend them and they are nice people to boot.”
Eric Gershman, May 13, 2021
“Mac Nurse is truly professionally and is a welcoming service for my computers. Their services are genuine and unique! They have the utmost in skills to fix and answer questions related to any of the devices....highly recommend visiting them with your Mac issues!”
Charlene Sroka, May 10, 2021
“The Mac Nurse guys are simply the best. They refurbished a super speedy iMac for me at a very reasonable price. It's totally changed my workflow and made my work life so much better. They also fixed up my older MacBook Pro and got it running as good as new. They put so much attention into what they do - they even thoroughly cleaned my MacBook Pro and put new rubber grips on the bottom. I felt so supported through the process of upgrading my computer setup, their prices are very reasonable, and their space is cozy and friendly. I appreciated all of their time with me and highly recommend them to anyone who wants a well-functioning Mac and/or an eco-friendly refurbished upgrade!”
Sarah Braun, May 09, 2021
“Mac Nurse provides thorough, professional diagnostic and repair work. Their rates are reasonable and the best part is their communications with customers is excellent. It they say they are going to get back to you they do. You can always talk to a person. When they are done with their work, they do a very comprehensive check of your computer and make sure it meets your needs. I find this be one of the most reliable and honest computer repair businesses I have worked with over the years.”
Karl Stein, April 30, 2021
“The team at Mac Nurse is wonderful! They respond quickly, are great with communication (even with those of us who are less than tech-savvy!), and they are so knowledgable about these machines. They have a wonderful, clean, professional office space and overall are kind, welcoming, and know how to fix Macs!”
Lizi Lyon, April 29, 2021
“I originally reached out to Mac Nurse because my 9 year old MacBook Air died and I was hoping to get it fixed. I made an appointment at the Hardwick location and they got me in right away! They diagnosed my computer and gave me a treatment plan with an estimate. After some back and forth I decided I would rather just get a new computer - they sell refurbished Macs! I told them what I was looking for in a computer and I landed on a refurbished iMac. Perry and Andrew were great with communication about the new computer, especially because I was out town and hard to reach, they were patient and informative. I am so happy the Mac Nurse is a part of our small community and I highly recommend their services!”
Katie Piet, April 23, 2021
“My computer was going on the fritz so I decided to check out Mac Nurse. Well, I just purchased a new-used computer from Mac Nurse and found both Andrew and Perry extremely kind, helpful, and informative. They are very well organized and very dependable. The whole process was enjoyable because they made it stress-free. I would highly recommend them.”
Diane Lehouiller, April 23, 2021
“I highly recommend Mac Nurse (in Stowe and Hardwick) if you need any help or service for your Mac computer. Our older MacBook Pro is all set up like new! The staff there is very friendly and helpful.”
Steve Hatfield, April 08, 2021
“I've been cared for by the Mac Nurse for quite some time and always come away tuned up and back on track. My MacBook, passed to me by Perry, still is supporting me after all these years, too. And now Andrew is on board, so positive and willing to help! I can't wait to return and finish what we started. We are so lucky to have this resource in our area. They know their Macs! And what would we do without those Tech-Tip Sheets?!! Check them out if you haven't yet. They might keep you out of trouble, too. ☺️🙏
Donna O’Malley, March 09, 2021
I highly highly recommend Mac Nurse to anyone with an Apple computer, laptop, iPad, or iPhone. They are terrific! They really know what they are doing and will explain things in clear easy to understand language. If you have the option of the 30 min consultation with Perry, take it! They have offices in Stowe and Hardwick,. 802-472-1727 for appointments.”
Katie Pickens, March 01, 2021
“I have experienced many places for computer repair but Mac Nurse is the best in Vermont. Being in central Vermont has a different taste, too! I recommend Mac Nurse for everyone who needs their computer fixed.”
Eltayeb Awadalla, February 19, 2021
“How can one place a value on outstanding technical support when you need it? Mac Nurse has helped my small business with hardware and software related issues. I consider Mac Nurse to be one of my most valuable business resources.”
Gyan Devi, February 14, 2021
“Yesterday, I had a fabulous experience with Mac Nurse, who not only repaired my ailing laptop but he also spent time with me to make sure that I understood what had happened and that all my devices (laptop, iPad, and iPhone) were working perfectly together. I can't say enough about how good he was to work with - knowledgable and a great teacher. I booked an extra hour and it was well worth every penny!
Besides his instruction, he also saved me a great deal of money by listening to my concerns - some just off hand. I was about to spend $330 with another company that I did not need! Whew! The office manager, Andrew, has a real skill of customer service and a welcoming presence, too!
I highly recommend Mac Nurse for all your Mac concerns and interests. We are lucky to have them so near.”
Nan Beauregard, February 04, 2021
“Recently we needed to know how much life was left in our older MacBook Pro as it was starting to present a few challenges during operation. The diagnostic opportunity afforded us by Andrew and others at Mac Nurse was just what we needed. They are honest and professional in all matters. We highly recommend them for any and all your Mac needs.”
Joe Ciccolo, December 21, 2020
“Get the best computer service right in town at Mac Nurse! They have bailed us out on several occasions. A fantastic job as always. Knowledgeable, polite, and great service. Thank you again!”
Victoria Zolnoski, December 03, 2020
“Perry and Andrew are the best!! Not only are they phenomenal at what they do (they fixed my computer issue and had it back to me in just over 24 hours and answered all of my other Mac related questions), they are so kind!! Professional, knowledgeable, and attentive. I highly, highly recommend Mac Nurse!”
Caitlin Duffy, December 01, 2020
“Unmatched customer service, great price point, excellent correspondence from their representatives from the minute you book an appointment until the day you pick up your device.”
Jack Towne, November 18, 2020
“I showed up at Mac Nurse looking to buy a refurbished computer, worried that Perry would be too busy to help me since I hadn't made an appointment. He was surprised, but super helpful and courteous nonetheless. He keeps the location cozy and inviting, and I was lucky he happened to have some inventory. I left the store with a 2015 MacBook Air and a 2 year warranty. I'm excited to have spent about half of what I would on a new Macbook. A great product for the price, and I feel much better supporting a local business than wasting money at a box store.”
Molly Huyett, November 17, 2020
“Mac Nurse is always helpful. They have helped me for years with tablet and computer problems. They are very good at getting to root of the problem. They have a calm way of dealing with me and I truly appreciate it. I wouldn't hesitate to recommend the Mac Nurse.”
Maureen Ormsby, November 10, 2020
“I recently learned that Mac Nurse sells refurbished Macs - and am so glad I did! When it became painfully obvious that my 9 yr old laptop was on the verge of retirement, I knew who to reach out to. I got a new-to-me machine that had been expertly refurbished, is solid and dependable, and was well priced. Perhaps the best part of purchasing through Mac Nurse: Perry transferred everything over to the new laptop - files, pics, apps, etc. It looks and feels like a replica of my old computer, but much faster & much more reliable. The process couldn't have been easier for me.
If you find yourself in the market for a new (to you) Mac, I highly recommend checking out Mac Nurse's offerings. We're lucky to have such a skilled resource in the area!”
Jen Schoeberlein, October 23, 2020
“I CANNOT say enough about Mac Nurse and his knowledge, expertise and integrity. He can help you with ANY, and I mean ANY problem or issue you may have with your MAC computer. He gave me options of upgrading my computer (with all the pros and cons) vs. purchasing a new one. After deciding to purchase a new one, he moved all my information over for me so that I could just "log in" and use my new computer - it was seamless. I could not be happier and I will use him for all my MAC needs in the future. Look no further if you need help with your MAC.”
Linda Levy, October 21, 2020
“Highly recommend Mac Nurse and owner/ technician Perry Heller for help with computer / iPad challenges. Perry engaged with me in a fun, respectful, knowledgeable manner; accepting my level of skill and generational limitations without disdain or patronization. Refreshing. So much more to learn and he is a great teacher/ problem solver.”
Ann Van Gilder, October 15, 2020
“Mac Nurse is the guy to go to for all you computer issues. They are thorough, fair and professional. I highly recommend Mac Nurse.”
Robert Russell, October 15, 2020
“I most heartily recommend Mac Nurse. Whether you see them in Hardwick or Stowe, they are always timely, helpful, personable, expert, and informative. There is no one else I would ever think of going to. Mac Nurse is a gem!”
Susan Titterton, October 13, 2020
“Mac Nurse is great. He was very timely and responsive getting my new Mac up and running including eliminating all the malware. He also advised me on cases for iPads, MacBook computer stands, and provided help with my iPhone, too. This "miscellaneous" support saved me an incredible amount of time. Highly recommend Mac Nurse for anything Mac/Apple related.”
Ruth Zaplin, September 28, 2020
“Have a Mac with problems or needs upgrading and tuning? I recommend Mac Nurse in Stowe. I feared I had to buy a new computer. Not the case. Mac Nurse's owner, Perry, prolonged the life of my Mac for 3-6 years (statistical estimate). He met me at my tech level. The intake and diagnosis was thorough. He gave me a detailed estimate and options - I could do some of it or he could do it for me. He is a patient teacher, an excellent technician and a good business person. I trust him and so will you.”
Janet Savage, September 26, 2020
“Last week I posted a help request on Front Porch Forum after an Apple iOS update completely paralyzed my access to the internet via my iPhone (and iPad also). Another subscriber suggested Mac Nurse. I contacted Mac Nurse for help. We met and in 30 minutes he had completely restored my internet access (and for a very reasonable cost). This was after spending about 4 hours on various calls to the Apple Help Desk with no resolution. If you have problems with Apple products call Mac Nurse.”
Gary Chicoine, September 26, 2020
“I need to give a shout out to Perry at Mac Nurse; he helped me select and order a new smartphone, and then spent 3 hours with me today getting it (and me) all set up. Tech is well outside my comfort zone and Perry was patient, kind, and VERY helpful... never made me feel like the luddite that I am. Really knows his stuff and I am grateful that we have such a terrific resource right here in Stowe!”
Edee Simon-Israel, September 25, 2020
”I recently used Mac Nurse in Stowe to clean out and fix anything that needed to be attended to on my 7 year old iMac. Mac Nurse was absolutely thorough with his estimate, with his repairs, and with explaining what was done when I picked up my iMac! Thank you Mac Nurse. This computer is noticeably faster and has no junk in it. I recommend Mac Nurse to anyone who needs their Mac computer worked on.”
Gordon Decker, September 11, 2020
“Perry at Mac Nurse helped me through a somewhat complicated computer setup. He came to my house when he said he would, not once but twice, and was very helpful and knowledgeable. I would not hesitate to ask him for help in the future.”
Paul Brunelle, August 24, 2020
“Mac Nurse is meticulous in his business dealings, as well as kind and reliable. I and my family have purchased several laptops from him and have used his services to our total satisfaction.”
Georgeanne Davis, August 21, 2020
“Mac Nurse is efficient and very user friendly. Excellent service, and results were exactly what was needed!”
Peter Dodson, August 04, 2020
“Thank you for your help and for your Buyer’s Assistance Program! My new MacBook Pro arrived yesterday and it is working great! So glad we connected with you - we would have spent much more $$ on a MacBook that had less capacity had you not steered us in a different direction!”
Kaki M, August 03, 2020
“I feel very fortunate to have Mac Nurse business in the neighborhood! He is impressively knowledgeable about anything Mac. He is very thorough and he has been able to fix every problem I have ever brought to him. His service is quick, reasonably priced and he cares! I highly recommend Mac Nurse!”
Jan Brough, July 01, 2020
“I thought my MacBook Pro was beyond repair but I decided to try Mac Nurse. He was recommended by Fred, who was a wrong number dial. LOL. Perry set up an appointment with me and discussed what problems I need remedied. He replaced my Mac’s hard drive and now I have the latest OS. It’s like new! Mac Nurse answered all my questions and gave me some good pointers, too. It was well worth the repair. I highly recommend Mac Nurse!”
Pat Michelson, June 06, 2020
“Excellent service and turn-around. Knowledgeable. Able to explain Apple products to dummies. I will continue to use Mac Nurse.”
Mark Dunbar, June 11, 2020
“Three years ago, I was having trouble with my aging MacBook Pro. A friend recommended Mac Nurse who has offices in Stowe and Hardwick. He fixed the problem, and with my permission upgraded the software and provided an external back-up system. All for much less than it would have cost to buy a new computer.
This spring, my visual display was going nuts on a Google group meeting, and continued for days afterward. I called Mac Nurse, made an appointment, and had similarly excellent results. Perry diagnosed the problem and accomplished a $40 fix, and again, with my permission, upgraded my about-to-be-unsupported operating system.
The best things about Mac Nurse, after his persistent curiosity and knowledge, are his attentive listening, extensive exploration of possible causes, and patient explanation of technical issues to a non-tech person without any of the condescension so often experienced by older folk from young nerds working for big businesses. Unlike many of them, his agenda is getting you back on your computer in a cost-effective way, rather than trying to sell you a new machine. Dealing with him is an absolute pleasure.
If you're a Mac person, I heartily recommend Mac Nurse. It's worth the drive!”
Euan Bear, May 27, 2020
“Mac Nurse has repaired our iMacs and laptops, and always does a great job, plus provides easy to understand technical help when needed. We're lucky to have someone with his skills here in rural Vermont.”
Susan Abbott, May 16, 2020
“Just purchased a refurbished and warrantied 15-inch Macbook Pro from Mac Nurse in Stowe, Perry is THE MAN! This is my first Apple computer experience and I gotta say, this is my go-to-guy now. I needed certain specs to be able to edit the way I want to on my computer and Perry didn't consciously want to sell me a computer unless he knew for sure that I had the processing power I needed. 10/10 for Mac Nurse!”
Chad Miller, May 02, 2020
“My trusty old 2011 Macbook Pro picked up some malware. One quick call to Mac Nurse and an appointment was made. We met that same day, he diagnosed the problem(s) and not only fixed them in less than 2 days but he also helped me update my computer so that it would work optimally in the future. An amazing customer experience. Thank you!”
Mark Leipert, April 26, 2020
“How many of you have a greater than 10 year old computer with fantastic memory, state of the art SSD Hard Drive, newest up to date Mac OS, and basically runs like new?! I do! And it is totally thanks to the wonders of Mac Nurse. I find him to be kind, generous, thoughtful, and very clear in his communication. He has kept my computer running great!!”
Geralyn R, January 30, 2020
“Computers tend to intimidate me and that's why I am so happy we have Mac Nurse to help me when my MacBook does funny things because I never shut it down or forget to update the wrong thing. Mac Nurse always takes care of my issues, usually quicker and less expensive than I expect. What more could you ask for?!”
John Beecy, January 20, 2020
“I was thrilled to find Mac Nurse! It was worth the 2 long distance drives from Castleton. My 3 year old Mac was really a hot mess and causing me a great deal of frustration and wasting my precious time to do anything at all. Perry saved me a lot of money by avoiding having to replace it. They were very professional, thorough, and communicated clearly. I highly recommend Mac Nurse!”
Karen Kuehner Deets, January 19, 2020
“Since moving to Craftsbury almost 2 years ago I've worked with an outstanding consultant in Hardwick, Mac Nurse. Perry is calm, meticulous, and kind. His grasp encompasses all systems and troubles found either on a Mac or on any other Apple product. He has saved me much grief and educated me on many basics I was ignorant about for years. Slow process. Like I said, he's patient and he's meticulous. Well worth contacting if you have any problems or questions whatsoever.”
Ian Baldwin, January 06, 2020
“For all of the Mac users in the area: If you have any issues with your Mac product, make an appointment with Mac Nurse (offices in both Stowe and in Hardwick). Their individual and collective customer service is impeccable. The value of service for the costs unbeatable. I had numerous issue with a 2016 MacBook Pro; numerous. A call with Ashley (Mac Nurse's all-purpose super-human) and I had an appointment right away, met with a lead technician whose emphatic curiosity put me at ease, and then days later I had my MacBook Pro back (performing like a new computer). I recommend Mac Nurse unconditionally and with the highest regard for customer service and services and consulting rendered!”
Bob Anderson, January 06, 2020
“I have had multiple fantastic business experiences with Mac Nurse over the last year +. Most recently, my 15-inch MacBook Pro Retina began to have multiple issues, at a time in the year when my photography business is most reliant on my computer. The problem was assessed quickly and an Estimate was prepared and sent shortly after bringing the computer in. The work was performed quickly and the computer is running and performing better than ever. The in person consults at the time of drop off and pick up are priceless (and be sure to have a cup of tea!). I strongly recommend Mac Nurse if you have any concerns or problems with your Mac devices.”
Jesse Schloff, September 18, 2019
“I took my MacBook Pro to Mac Nurse because the display was coming off. They were able to schedule an appointment, provide an estimate, fix it, and have it ready for pick up all in the same day. It also cost me significantly less than I expected. The staff were very friendly and honest. On top of fixing my display, they also made the keyboard and aluminum housing look like new!”
Nathaniel Wells, November 27, 2019
“Mac Nurse is a MAC saver! He has fixed/upgraded my computer more then four times...each time i thought it was going to the graveyard. Running a photography business and always needing an upgrade, Mac Nurse has kept my 2010 MacBook Pro running like a beast. He is super friendly, patient, and gives you all the information you need to keep your computer running smoothly! I couldn't recommend him enough! Thanks so much! So glad you’re in the NEK and Stowe.”
Heather Gray, November 07, 2019
“I was absolutely blown away by Mac Nurse's commitment to fixing my device, making sure I was informed on the process, and solving my issue at a cost far less than what Apple would have charged me. It is extremely comforting to have a professional, and cost effective place to have my Mac serviced so close to home. Thank you to everyone at Mac Nurse!”
Cole Hennessy, July 18, 2019
“I am so thrilled I found Mac Nurse! My old laptop froze and I spent over 2 hours on the phone with Apple support only to be told it was not repairable and that no one would carry any parts for a MacBook Pro over 7 years old. Not true! I was fortunate enough to express my sadness to my cousin who lives in Johnson, VT, at the thought of shelling out over $1,200.00+ for a new laptop. He referred me to Mac Nurse and said how Mac Nurse had fixed his old laptop and significantly improved its performance. For $40 and less than 24 hours, I had an estimate from Mac Nurse and yes, he could fix AND improve my old laptop for much much less than a new one. The repairs were done in no time flat. I highly recommend Mac Nurse! Thank you to Perry and his assistant Ashley for a very positive experience. And if you are fortunate to visit when Trevor the Mac Nurse therapy dog is present, he will soulfully gaze into your eyes and convey that all will be well. Thank you Mac Nurse!”
Lisa, July 05, 2019
“Mac Nurse is the best! He works on both hardware and software problems with profound knowledge and experience, is a heck of a nice guy, and is very reasonably priced.
Over the past two years he has turned my MacBook Pro from a sluggish, malware infested candidate for replacement, into a fast, like-new machine. And I have learned a lot along the way about how to use and care for my computer. Highly recommended!”
Brian Swift, July 14, 2018
“I was having issues with Malware on my laptop, so I recently took my MacBook in to get checked out by Mac Nurse. I am so glad I did! They took care of the issues right away, and my 10 year old MacBook Pro is running like new again! Seriously, like new!
I love the convenience of being able to make an appointment in either Stowe or Hardwick. They were extremely helpful - answered all my questions (in a way I could understand!) and really catered the service to what I needed! They’re pleasant, honest, competent, and have a great sense of humor. Overall, I had a fantastic experience!
I highly recommend Mac Nurse to anyone in need of a little help with their Mac. Give them a call, you’ll be happy you did!”
Kieran Fitzsimmons, September 15, 2019
“Mac Nurse Saves the Day! Perry is the Mac Whisperer! Resurrected a slow dog of a late 2015 iMac to speedy greyhound status - for a fraction of the cost of a similarly specified new iMac! He is a wealth of knowledge and a pleasure to do business with!”
Spunqi Michelle Robinson Young, March 27, 2019
“Making a change is hard. I had been dealing with the same tech to service my Macs for years, but I was feeling it was time for a change. Perry and Ashley not only dug me out of a computer jam, but also set me up with a rental while we explored my permanent options. For a self-employed graphic designer it was most reassuring. The change to Mac Nurse has proven to be a good step. Their customer service is outstanding!”
Laura Parette, Laura Parette Design, November 11, 2019
“Hats off to you Mac Nurse Extraordinaire! Hands down, this was the best computer experience I’ve ever had. I’ve been to a few places in the past for help but I always walked away stressed and uncertain. With you I felt I was in great hands, and felt like I was walking on air when I left! I’m back in love with my Mac and it didn’t break the bank. Bonus!! Thank you, thank you! 😊😊😊
Much of the time I’m happily ‘in the field’ with my horses during summer, facilitating groups, teams and leaders, ... and now when I come in to my office to work on my Mac, it’s a delight, and not drudgery.”
Lucinda Newman, August 03, 2018
“MAC NURSE is fabulous! Perry resuscitated my 10-year-old MacBook Pro and I couldn't be happier with it. Quick turnaround and reasonably priced. Communication with Perry and Ashley was excellent and I highly recommend them!”
Benita Diamon, September 01, 2019
“I am so happy with my “new” computer! A thousand thanks firstly for the reminder that we had talked about upgrading my iMac’s Hard Drive with a new Solid State Drive several months ago, and secondly for your excellent work. I wish I could find an emoji of someone dancing for joy, but you’ll just have to picture me dancing! 😁🤗😘🤣
Happily and with great appreciation.”
Lynne Von Trapp, March 28, 2019
“Nothing to say except that whatever praise has already been given to Mac Nurse, is understated. I suspect I abuse my computer more than most folks do, but he manages to not only repair ever so beautifully my computer, but it seems to get newer every time I get it back from him; and he is very patient. On top of the superb work and very fair costs, Mac Nurse has the most upbeat office manager, Ashley, who is also quite knowledgeable!”
Georg Kalmar, August 05, 2019
“Outstanding service and tech support!! As an experienced Mac user of 30 years, and a creative graphics professional, I appreciated Perry's thorough knowledge and expert recommendations to improve my computer. His upgrade suggestion turned out better than my original idea, and he did it quickly and professionally in one day at a reasonable cost. 5 stars.”
Barry T. Kerrigan, President/CEO Desktop Miracles Book Design & Production. October 31, 2018
“I dropped off my MacBook with Mac Nurse on Thursday. By Friday I had information and a plan for repair. An Estimate quickly followed. Soon after I accepted the Estimate, I learned that my computer would be ready for pick-up in only two days! We are so lucky to have this service in Hardwick and Stowe. Efficient, friendly and professional.”
Elizabeth Perry-McCoy, September 19, 2019
“Mac Nurse opened up a whole new understanding for me regarding options to repair my devices! Up until now, I have believed the myths that Macs are too expensive to repair, so I have replaced them once they started having issues. Totally not true! For a reasonable cost, with lots of education and technical support included, my 2012 MacBook Pro is operating like a brand new machine! I will definitely return to the Mac Nurse in the future. Thank you Mac Nurse!”
Larissa Urban, June 09, 2019
“I recently uncovered a Mac computer that had been sitting under a bed for several years. The Mac Nurse, located right here in Hardwick went above and beyond from helping me diagnose the issues, recovering precious data, to deciding it was a good idea to fix. Perry and his team were extremely professional, honest, easy to communicate with and very educated on what they are doing. I would highly reccomend the local Mac Nurse for any of your computer needs. Thanks again Mac Nurse!”
Jessica McCoy, February 19, 2019
“Mac users… If your machine is acting squirrelly, don't fret! Take it down to Mac Nurse, and get it cleaned up and running the way it was designed to. My beloved 2010 Macbook Pro, (now 6 years old, going on 7), was acting up, so I made an appointment with Mac Nurse, not sure what to expect. Perry took the time to patiently listen to my issues and concerns, informed me of the likely causes and generated an approach to getting my Mac restored to its former glory, while making the whole process fun and interesting. My Macbook Pro is running better than new; lightning fast, junk free, backed up, fully updated with all contacts and settings intact. Does it get any better than that? I highly recommend Mac Nurse! You will go to Mac Nurse......there you will learn from Perry.....the Jedi Master who instructed me.”
Dylan Kinsey, June 18, 2016
“I had a phenomenal experience at Mac Nurse! He really knows his stuff and is great at explaining things in layman’s terms. Cannot over-hype. 100% will be going back if I ever run into another issue with my Mac.”
Jessica Veliko, July 19, 2019
“Mac Nurse is affordable, speedy, and diligent in problem solving. We have a 2009 15-inch Macbook Pro that serves us well in our work as dance facilitators and general researchers. In the late winter of 2019 we took our relic to Mac Nurse and were delighted to have our machine returned to us in ONE DAY, running more efficiently than ever. We found our machine unable to turn on, took it in to Mac Nurse and discovered we needed a new hard drive. Rather than sell us a newer machine, Mac Nurse replaced the hard drive with the assurance that our Macbook Pro would serve us well for another few years. It is wonderful to find a technical expert who does not oversell "new" and who speaks slowly enough for us vintage types to understand all the information presented in diagnostics and remedies. We recommend Mac Nurse highly. He is an incredible asset to Apple users here in the NEK! Mac Nurse is the best!!!”
Jane Buchan / Lynn Hartwood, May 13, 2019
“Great to discover fantastic Apple repair and service right here in Stowe. Mac Nurse has worked on several Macs for me, transferred data to a new Mac, worked on router issues on location at my house and even set up my iPhone to work on wifi, which should have been obvious but I'd never done it. Could not recommend more highly!”
Stuart Stevens, June 14, 2018
“Mac Nurse knows his way around the Mac like nobody I've ever seen, and his work protocol extends to making sure you are comfortable with the end result and understand the results of his work. Quality personified. Highly recommend.”
Annie Tiberio Cameron, November 25, 2016
“My 27-inch iMac fell during a recent move...screen was damaged...Mac would not boot up... Mac Nurse assessed the damage and gave me an accurate and affordable repair Estimate...a brand new version of this iMac would have been well over $2000!... He replaced the hard drive with Apple’s newest OS, increased the iMac’s internal storage, and replaced the screen for one third the price of a new iMac! Definitely a “go to guy” for Mac help and repair.”
Henry St. Germain, November 25, 2018
“Mac Nurse did a fantastic job working with me to get my MacBook Air back up and running, and with a great turnaround time, too! He took the time to walk me through the work that was done, as well as how to get the most out of my Mac.
I live in southern Vermont and was more than happy to make the two+ hour ride up to his shop. I will use no-one else to work on my Mac and iPad in the future. You will not find a more personable, kind, and knowledgeable person!”
Matt Downing, August 19, 2018
“No second guessing my decision to bring my concerns about my MacBook Air to Mac Nurse. After a friendly and professional intake from Perry's co-worker, Ashley, Perry rapidly got down to taking note of my plans for how he would proceed to remedy my unit. Making efficient use of time, Perry proceeded to resolve issues while teaching me how to work independently on including new learning in my future ability to make fuller use of the available technology. I never think about bringing my computer elsewhere because I am convinced that Mac Nurse is unsurpassed.”
Bill Coleman, February 21, 2019
“I have had nothing but positive experiences the several times I've taken my computers to Perry. He's a master diagnostician: He was able to satisfactorily resolve an issue that I had already spent two stressful hours on the phone discussing with three different Apple reps - whereas the Apple folks decided I was at a dead end and I just had to buy a new computer, Perry was able to solve it without the need to have me buy a new computer. I was impressed. And to have him so close by, without having to drive to Burlington, is a gift! Thanks, Perry.”
Don Houghton Jr., June 28, 2017
“I didn't know how ailing our laptop was until we went to the Mac Nurse for advice. His recommendations and service were exceptional: Direct, comprehensive, and sensitive to our particular needs. What's more, the turnaround time for service was an incredible single overnight 'hospital' stay so that we were back online a mere 24 hours after diagnosis. We are very grateful.”
Susan Rhodewalt, July 05, 2018
“I want to share with my community about the professional, helpful, and timely service I received from Perry at Mac Nurse on the Mountain Road in Stowe. I was not only impressed with his knowledge and problem solving skills but also with his patience as he spent as much time as necessary explaining issues and answering questions. I came away not only with a computer that operates more efficiently - I came away as a user that operates more efficiently, too! Thanks, Perry, for teaching me lots of short cuts!”
Deborah Miller, May 15, 2019
“Perry (aka Mac Nurse) is amazing and always so helpful. Highly recommend! Your computer will be back up and running in no time!”
Anjali Budreski, February 14, 2019
“Mac Nurse came to my house to help with my iMac. He listened to my concerns. Explained what he was doing. Made sure I understood it. Removed lots of malware, tidied up lots of other stuff. Gave me prices of options. Changed my email app from Entourage to Apple Mail, and is now recovering my previous Entourage folders. He's got a great personality and loves dogs! My dog adores him, too.
I would say Perry is the new Mort! (even though she is a cat person).”
Lynne von Trapp, Nov 28, 2017
“I really enjoyed my experience with Mac Nurse. Not only does Mac Nurse fix up your computer, but he follows up with any annoying little issues that crop up afterwards. First rate service. A++++++++.”
Grant Meixel, March 05, 2019
Perry is one of the best reasons to own a Mac in Central/Northern VT. Easy to set up appointments online. Clear and detailed communication every step of the way. He will work with you whether you want to learn how to do your own maintenance or if you just want to drop it off and pick it up fixed.
Peter Young, June 6, 2017
“Perry is the definition of service and knowledge! His calm manner, ability to listen, and his clear & understandable explanations and instructions are what I count on for my computer to function as it should. All qualities that keep me coming back to Mac Nurse. He's the best!. He is the consummate gentleman, computer craftsman, and all around great guy! I'm a forever fan 😊”
Mitzi McInnis, June 17, 2018
“I've always received great service for my computer and Mac Nurse did it again. They upgraded my Mac quickly and very reasonably. Thank you Mac Nurse for the wonderful service!”
Greg Zlevor, Westwood International, August 9, 2019
“A few weeks ago, my Apple Mail suddenly started failing, and some other weird things were happening with my MacBook, so I brought the laptop to Mac Nurse in Stowe. It turned out that, previously having been a PC person, I had done all kinds of things wrong right from the initial setup of the computer.
Mac Nurse (Perry) not only restored my Mac to perfect health, he also gave me a thorough tutoring session. I was pretty amazed how much I didn't know about the laptop I was working with, and I'm not talking about complicated "techie" topics, just regular stuff like:
- Why you should always shut down your computer (Mac or PC) at night, instead of just putting it to sleep
- Why you should always eject and unplug your external hard drive before shutting down the computer
- Why, contrary to what most people will tell you, you do need virus protection on a Mac now, and which one's the best program
- Keyboard shortcuts and "hacks" you may not know about
- How to prevent your Mac from overheating
- and much more
He also gave me a loaner laptop for a few days as he was fixing mine, so I could keep working, which was a true godsend. I have to say, this was probably the best "full service" I've ever gotten from a computer repair shop (including mugs of steaming hot tea for our initial half-hour troubleshooting session and the tutorial after the repair).
I highly recommend Mac Nurse for all your Mac needs even if it's not broken, but you suspect it could be running more optimally, or if you're a newbie to Mac and feel like you don't really know what you're doing.”
Shannara Johnson, February 9, 2018
“If your Mac or other Apple device has issues, I heartily recommend the services of Vermont Mac Nurse, who is as observant, supportive, knowledgeable, and practical as the company name suggests. He also posts incredibly helpful Tech Tips (50 so far) that are free to access at https://www.vtmacnurse.com/techtips/”
Nancy Disenhaus, February 27, 2019
“Perry is extremely careful, efficient, and competent. I feel completely confident leaving my computer in his skillful hands. He pays careful attention to what I need from my computer and is great at explaining important information without overwhelming me with tech speak. We're incredibly fortunate to have Perry right here in Hardwick.”
Kate Scarlott, January 3, 2017
“Mac Nurse returned every phone call the same day. After 15 minutes assessing my decade-old Mac on my first and only visit, we shared the fear that comes from knowing the worst-case possibilities. Then another 5 minutes of investigation and the Mac Nurse (Perry Heller) predicted accurately what ended up being the needed repair time, which, fortunately for me, was completed without interruption while I watched and learned. One-stop shopping made the drive from Eastern Vermont worth it!
It was a pleasure—in these perilous scientific times—engaging an experienced, well-mannered advisor who provided full explanations, including common metaphors for the uncommon phenomena of computer breakdowns.”
Jim Wuertele, September 30, 2017
“Mac Nurse handled my MacBook Pro issues very professionally and with very high quality service. My MacBook Pro works even better now than when it was when it was new. Thank you!”
Meg Scotti, October 2, 2018
“Helen Day Art Center recently worked with Mac Nurse for an issue surrounding a wifi-enabled hard drive. He was fantastic to work with - professional, highly knowledgeable, able to explain details to those of us less tech-savvy, and prompt in response across all communication methods. I highly recommend him, should you find yourself with a challenging Mac-related issue in the future!”
Jen Schoeberlein / Helen Day Art Center, July 8, 2018
“Yesterday Perry upgraded my OS and incorporated 16 GB of new RAM into my system, and I can't believe the difference in speed and sleekness of operation. I have a late 2011 MacBook Pro, yet with the SSD he added two years ago and his inspection of my files and apps for malware and redundancy, I have a computer I prefer to any new and "tinny" device. I come from a big city, but I save all of my Mac issues for my trips to Vermont. I would not trust anyone else for advice or hardware repair.
Barbara Orlovsky, June 27, 2017
I just enjoyed a third visit to Perry and Trevor (the cutest dog ever!) for a small problem, but one very important to me. I was thrilled to see the wonderful spaces he's created in his office. Not only is he very smart and skilled, he is so kind, patient, and fun with a technologically challenged person like me. As a dedicated Mac user, I can't quite believe how lucky we are to have Mac Nurse keeping our aging (in my case) Macs running great and giving us important tips on how to use them more efficiently. Mac Nurse is everything its official description says--and more. Incredibly "affordable, patient, and friendly, too" And talk about "lightning fast turnaround." I took my old MacBook Pro in to deal with Malware AND get a new hard drive on a Thursday afternoon. It was ready Friday morning! And it's a veritable speed demon now! We are so fortunate to have someone of Perry's skill, integrity and great good humor to help us keep these wonderful Macs running at their best. A thousand thanks, again, Perry.”
Ellen Halperin, December 10, 2016
“I got everything I needed and plenty more to make it well worth the 1.5 hour roundtrip drive to Hardwick! Perry was helpful, informative, friendly and very clear on what the job entailed. My Macbook needed a new battery on top of the upgrade and rather than charge me to replace the battery, he emailed the link right then and there so I could just click/order and install without any hassle and leave the more involved work to him. I am not interested in spending much time on technology but I need it to work properly and Perry made it all so easy. Next time, he's my first call!”
Merin Perretta, May 3, 2017
“I seriously had the best experience with Perry! It was so easy to book an appointment to buy a MacBook Pro. When my husband and I booked the appointment, I remember thinking, "Why do we need a whole hour to buy a laptop?" I had no idea what amazing services were being offered in that hour. Perry transferred all my data (documents, pictures, apps, contacts, the works) to my new MacBook Pro and customized my settings to fit my needs perfectly. He was thorough, understanding, and so helpful. I am super impressed! Thank you so much!”
Eleanor Lee Kinsey, December 23, 2016
“My new MacBook Pro is all set up in my home office/studio and I am breathing a huge sigh of relief at finally having a machine that does everything I require... and quickly! Thanks again, Perry, for listening to my hardware, software, and budgetary concerns.”
Abrah Griggs, March 2, 2018
“My MacBook is now brand new on the inside. Spiffy clean and like new on the outside. Working almost like a dream. Quick turnaround. Very nice experience from beginning to end. Thanks Mac Nurse!”
Karen Lewis, May 18, 2019
“Perry at Mac Nurse is fantastic. I had a 7 year old MacBook Pro crash on me and Perry had it back up and running and humming like a brand new computer within 24 hours. New hard drive, all issues fixed, all data migrated and it was like nothing ever happened except that my computer runs amazingly well.”
Matt Schrag, February 14, 2016
“Mac Nurse continues to be our prime source of Apple support and repair. He not only swiftly assesses and fixes problems and issues, he also calms and educates, which is very important. Thank you Mac Nurse!”
Susanna Keefer, October 11, 2018
“For more than ten years our domain email never worked right. We had just about given up. But when we heard about Mac Nurse, we decided to give Perry a try. After 4 hours of work, and lengthy phone calls to our domain server, Perry was able to untangle all of the complicated we,b and get our email accounts to work the way they should. Watching him fly through the files and settings was like watching a wizard in action. It's nice to know we have such a great Mac resource right here in Stowe!”
Tom McLinden, January 17, 2018
Thank you for the quick turnaround and expert service. I can’t tell you how much it means to have my MacBook running like a pro again — without having to buy a new one! Your service, expertise, and ability to explain what was going on were all superb!
Michael Colby, June 20, 2017
“Last year my Mac Mini crashed and wouldn't start up. Friends of mine in Hardwick recommended I contact Mac Nurse to help me. They were more than right! Perry diagnosed the problems and proposed several solutions including repair-vs-replace costs of various hardware parts and upgraded software. Perry installed a fan application to keep my Mac running cooler, setup a backup system for me, and helped me install a top-of-the line antivirus program. He also instructed me on how to get the best use out of all the aspects of my Mac. We met in his office, at my home, and he provided lots of follow-up tech support via screensharing. I strongly suggest Mac users see the Mac Nurse for all of their Mac needs! Thank you Mac Nurse!”
Carol Benson, June 21, 2017
Mac Nurse fixed my laptop screen in record time for a reasonable price and was professional, polite, witty, and knowledgeable every step of the way. The cherry on top: He even deep-cleaned it (gratis!) so it looks brand new and it is such a pleasure to use now. Highly recommended!
Molly Triffin, September 4, 2018
“I would completely recommend Mac Nurse to anyone who has trouble with their Mac - or to buy a new (used) one! (I've done both). I've been working with Perry for a long time and he is fair, always takes the time to explain the situation, and has a quick turnaround. I don't think you'll find this kind of service anywhere else!”
Heather Davis, November 2, 2016
“Ok, this is the place for your old tired Mac - just had a Solid State Drive installed by Perry - great service, great price and super follow-up.
Thanks Mac Nurse!”
Bob Malbon, January 11, 2016
“Excellent customer service! I had an awesome experience and Perry set me up with my new iMac. He was patient with me, as I am a "senior” low-tech person with impaired vision. I highly recommend the Mac Nurse. He is reasonably priced, very knowledgeable, and a good teacher.”
Claire Hancock, June 9, 2017
“I downloaded a nasty bit of malware when I was far from home. Mac Nurse was able to remove it (as well as remove all of the other pieces of malware I'd unknowingly installed over the past few months and didn't know realize) with ease and calm. So grateful!”
Roz Daniels, February 1, 2019
“Perry from Mac Nurse provides world class knowledge and professionalism in our small northern community. He took the time to make sure I understood everything he was doing and why. Thank you Mac Nurse!”
Stacey Esteban, July 18, 2017
“I highly recommend Mac Nurse for computer repairs. He is extremely informative and clearly values spending time to educate customers. He kept me involved throughout the process and offered many repair and pricing options. Super thankful to have his expertise as a local option!”
Jillian Monier, April 6, 2018
Mac Nurse is my “go-to" professional when I need help with my computer... "My Knight in Shining Armor"!! Thank you for all of your help, and at a very reasonable price!! Perry's expertise is well worth the visit to Mac Nurse!
Kathy Montague, August 23, 2017
“Mac Nurse has been able to keep my 2011 15-inch MacBook Pro going and going and going and going, regardless of the issues that pop up. I was very glad that Mac Nurse opened an additional office in Stowe, and I continue to use the Hardwick location, too. I highly recommend Mac Nurse!”
John Van Deren, December 11, 2018
“I turned to Mac Nurse when my MacBook Air started to fail. Perry walked me through everything that was happening with my computer and when we ultimately realized that I'd need a new machine, he helped me understand what the best option was for me. I bought one of the Mac Nurse refurbished MacBook Pros, and I am so happy with it. I got a pretty decked out machine, something I never would have done on my own had I not learned why the limited storage capacity and RAM of my previous computer were causing me so many problems. I would highly recommend Perry to anyone servicing their Mac or looking for a new one.”
Katie Taylor, September 18, 2016
“I can always count on Perry for any of my MacBook Pro problems, if they come up, which is not often. I got my MacBook Pro refurbed from Perry & it's been great!”
Lynette Courtney, November 2, 2016
Perry is the best! Patient, kind, efficient, knowledgeable and an excellent communicator. My Macbook Pro needed his attention and it has returned to me in tip-top shape and I feel as if I have a new computer!!
Sara Pennock, October 19, 2017
“Mac Nurse gets the job done! Great customer service and fair rates. Leave your worries behind. He’ll take care of the problems and clue you into things about your device you never would have thought to inquire about. Thank you Mac Nurse.”
Jaime Lipka, September 16, 2016
“Brilliant service, awesome guy. Highly recommend!”
Anne-Marie Keppel, March 17, 2017
“I just finished working with Perry. I spilled a full glass of water on my Mac several weeks back. Perry helped me by answering a multitude of questions. He gave me the complete bevy of solutions. He outlined the benefits and drawbacks of each option and helped me decide the best course of action.
Today I met with Perry to pick up my repaired Mac and it's great! He took the time to explain everything in detail, except for the questions he advised me to forget about because they would require too-long, technically obtuse answers, and helped me understand places I should not be trying to go on my computer. I learned so much, and basically have a new computer, and I am so pleased to have met him. Wags and treats to Trevor (doggie!).”
Carol Chanania, September 7, 2017
“Perry is great. He has saved my computer twice now. Excellent customer service. I sent him an email when my computer wouldn’t turn on. Within a minute he was on the phone with me to figure it out. I would recommend him to anyone!”
Heather Perkins, September 7, 2016
“My Mac is happy; I am delighted. It was well worth the drive from Enosburg Falls. Thank you Perry.”
Laurie Farrington, August 28, 2016
“Perry helped get my MacBook Pro back up and running....he is very good at explaining in terms that anyone can understand what is going on with your computer.”
Marion Philipsen Seasholtz, August 25, 2016
“Mac Nurse could just as well be named "Mac Heaven." This one-man business in Hardwick, VT, is exactly that for us Mac lovers in a rural area. On that rare occasion when your Mac is ailing, Mac Nurse (aka Perry Heller) will welcome you with a prompt appointment and greet you warmly at his office door right on time. I have sought help from Mac Nurse on three occasions: Once for a general refurbishment of my aging MacBook Pro, and twice for viruses. Perry listened respectfully as I described my problem; gave me the diagnosis in non-tech, understandable English; quickly fixed it, all the while offering ways to make my use of this wonderful machine more interesting and efficient. By the way, at the same time, he will also sync any other devices you may have with you. And all of this is offered at a very affordable price. You can be sure that when my hard drive dies--as it inevitably will--I'll be heading to Hardwick to buy a refurbished computer from Mac Nurse.”
Ellen Halperin, August 1, 2016
“I bought a used (but practically new) laptop from Perry a couple weeks ago and could not be more pleased. He got me all set up, migrated my data and sent me on my way, all in under an hour. Highly recommend!”
Marisa Neyenhuis, September 12, 2017
Perry, The Mac Nurse, fixed our computer with lightning precision!! Reliable, extremely knowledgeable, highly professional - and very personable -- You won't find a more competent, reasonable tech support for your Mac product than THIS Mac Nurse!!!!
Kim Lee, September 2, 2016
“Working with Perry at Mac Nurse was the best computer buying experience I've ever had! He set me up with a refurbished MacBook Pro for use at work and I couldn't be happier. We had an initial appointment where I was able to check out his available computers and discuss my needs. He helped me pick the perfect one and did some updates that allowed me to better run my large graphics programs. At our second appointment he set everything up for me including my email, contacts, and photos, internet preferences, and dashboard to name a few. I left with an amazing customized computer that works perfectly for me, all for under $1000 with a 1yr warranty (what a deal! I would have easily spent $2K+ on a new system). I've been working on it for about three weeks now and it allows me to get my work done much more efficiently than my old system. I'd highly recommend Mac Nurse to anyone looking for a new or used computer or those in need of a repair. Great service, great computers, and great prices!”
Anna Bromley, April 4, 2016
“Anyone who brings their computer issues to Mac Nurse is in for a treat. My old MacBook Pro kept running out of memory when I watched videos on YouTube or Facebook. And the screen kept going green. And various programs crashed at odd moments. Perry aka Mac Nurse is stellar. The initial consultation was like talking to a doctor or a therapist (NOT in the pejorative sense!) So was the final consultation. He diagnosed all the problems I knew about -- and then some. A wide range of problems I had no notion of were making my computer very sluggish. He is thorough, professional, and compassionate about your odd computer habits. He promptly fixed absolutely everything (a long list) and I now have an upgraded, spiffy Mac -- basically fully refurbished, good as new, running on the latest OS, El Capitan. (And his dog Trevor is a sweetheart).”
Tomas Kalmar, March 4, 2016
“This is my second experience upgrading my Mac Mini with Perry. (I've not had to ever buy a new and much more expensive computer!) He has worked with me to make my computer compatible with me and with the latest technology (as well as keep compatible with some older peripherals). It was important to me to be able to give my complete trust to the person who would do this work knowing that I had some special needs to meet and with whom I could trust all my info (and have it come back even better than before!) I also have grown to appreciate Perry himself as well as professional, knowledgeable, friendly, and kind. I never think Hardwick is too far to go and Perry is also willing to coach me over the phone any time. Thanks, Perry!”
Bernadette Rose, August 29, 2017
Perry is patient and considerate and has improved the function of our MacBooks considerably.
Sienna Flanders, January 27, 2016
“I needed help synch-ing my devices and Perry made it happen. I feel more at ease and confident now. Perry is a great resource and I look forward to a continued relationship that improves my knowledge and skills.”
Jeanne Desrochers, August 29, 2017
“We needed some help cleaning up our network connection for our guests at the Craftsbury Farmhouse (craftsburyfarmhouse.com), and getting the strongest wifi signal we could throughout both our home, and the rental home. Perry runs his tests, diagnoses the issues, and calmly goes about doing his magic. On the first visit, he reconfigured our wifi extender, eliminated unneeded networks, and ran Time Machine to backup our data, and move our photos and videos to an external hard drive. On his second visit, Perry moved our photos and videos from my iPad to our MacBook Pro, then from the MacBook Pro to the external hard drive. This cost-conscious move created much more storage on both the iPad and the MacBook Pro, and both run extremely well now. Perry has no agenda. You explain what you want, and he works to meet your needs. He explains everything in layman’s terms, offers options, and allows you to decide how you would like to proceed. His suggestion to call our internet service provider, FairPoint, to see if we could increase our Internet speed led to a significant jump in our megabits/sec. Overall, Mac Nurse increased the health of our devices, and Perry educated me about many things that I had little knowledge about.”
Tom Sedore, January 15, 2016